Friday, July 22, 2011

OPen Source Live Web messenger

Open Web Messenger is an open source live support / chat application.

It enables customers / visitors to chat with an operator & get support (where all the chats are logged).

Open Source Live Support

The application supports unlimited operators, visitors & chats. With a web-based admin interface, operators or admins can:

  • Send canned messages
  • Track where visitors clicked from
  • Search porevious chat conversations
  • Reassign/transfer chat to another operator
  • Mark/highlight nuisance visitors
  • View active chats (admins) & more

When there is no available operator, visitors can leave a message & they can be contacted later.

The look & feel of the chat window can be totally customized with the theme support.

This free live support application requires PHP 5 & MySQL 5 to run

Demo : Click here